Freerapic Furniture Sales Policy
Effective from December 6, 2024

Welcome to Freerapic, your destination for high-quality, innovative furniture that blends style and functionality. Our sales policy is designed to ensure a smooth, hassle-free shopping experience. Please read the following terms and conditions carefully before making a purchase.

1. General Information

At Freerapic, we strive to provide our customers with the best furniture solutions that combine advanced technology and modern design. Our products are crafted to offer convenience, durability, and aesthetic appeal. We take pride in delivering products that meet the highest standards of quality and innovation.

If you have any questions regarding our sales policy or products, feel free to contact us at:

2. Ordering Process

To place an order with Freerapic, follow these steps:

  1. Browse our website and select the products you wish to purchase.
  2. Add your selected items to your shopping cart.
  3. Proceed to checkout where you will be asked to provide your shipping information and payment details.
  4. Review and confirm your order. Once confirmed, you will receive an email with your order details and estimated delivery time.

Orders can only be processed once payment has been successfully completed.

3. Payment Options

We accept the following payment methods for your convenience:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods available at checkout.

All payments are processed securely through encrypted systems to ensure your financial details are safe.

4. Pricing and Taxes

Prices listed on our website are in USD and include applicable taxes, unless stated otherwise. All shipping and handling costs are calculated during checkout based on your delivery address.

Freerapic reserves the right to change the prices of products at any time. However, any changes in price will not affect orders that have already been processed and paid for.

5. Shipping and Delivery

We offer domestic and international shipping services. Once your order is placed, we will provide an estimated delivery date. Please note that delivery times may vary depending on your location and availability of stock.

Shipping charges are calculated at checkout based on the size, weight, and destination of your order. We offer multiple shipping options, and you can select the one that best fits your needs.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy from the date of delivery. Please note the following conditions for returns:

  • Products must be unused, in their original condition, and in the original packaging.
  • Return shipping fees are the responsibility of the customer unless the item was damaged or defective upon receipt.
  • Custom or personalized items are non-returnable.

To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide you with instructions on how to return your product.

7. Defective or Damaged Items

If you receive an item that is defective or damaged, please contact our customer service team immediately. We will arrange for a replacement or issue a full refund, depending on the situation. Please keep the original packaging and take clear photos of any damages for verification purposes.

8. Warranty

All Freerapic furniture comes with a standard warranty covering manufacturing defects for up to 1 year from the date of purchase. The warranty does not cover damage caused by misuse, accidents, or normal wear and tear. Please refer to the warranty documentation that comes with your purchase for full details.

9. Customer Support

Our customer support team is here to assist you with any questions or issues regarding your order. If you need help, feel free to reach out to us via:

We aim to respond to all inquiries within 1-2 business days.

10. Privacy and Security

Your privacy is important to us. We are committed to protecting your personal information and only use it to process your orders and enhance your shopping experience. For more information on how we protect your data, please refer to our Privacy Policy.

11. Changes to the Sales Policy

Freerapic reserves the right to modify or update this sales policy at any time. Any changes will be posted on our website with the date of the revision. We encourage you to review this policy periodically to stay informed about our practices.

12. Contact Us

If you have any questions regarding this sales policy, please contact us at:

Thank you for choosing Freerapic. We look forward to helping you create your dream home with our smart furniture solutions!